Managing Discipline & Grievance
How to successfully navigate your way through this potential minefield
Training and Development Programmes for 2024 |
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Location: | The Auctioneer, Carlisle | Hundith Hill, Cockermouth | |
Time: | 9.30am - 4.00pm | 9.30am - 4.00pm |
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Target Audience
Managers who are appointed as investigating officers or are involved in discipline and grievance handling.
Learning Outcomes
At the end of the workshop learners will:
- Refresh or learn skills to deal with issues informally to prevent formal action
- Appreciate the need to consistently apply own discipline and grievance company policies and procedures
- Learn how to prepare and conduct effective investigations and formal disciplinary hearings
- Practise key skills in managing discipline and grievance
Key Content
9.15 | Coffee and Registration |
9.30 | Introductions, aims/objectives of the day Interactive icebreaker Refreshing key skills to deal with issues informally to prevent formal action including under performance, feedback and documentation |
10.45 | Tea/Coffee |
11.00 | Legal and practical application of policies and procedures including ACAS good practice guidelines |
11.45 | Responsibilities of an investigating officer Investigation report formats Investigation activities and review |
1.00 | Lunch |
1.45 | Preparing for formal disciplinary hearings How to conduct formal disciplinary hearings Importance of documentation Good practice in grievance handling Appeal hearings |
3.40 | Summary of processes and key skills |
4.00 | Close |
Fee
£195 + VAT
Includes all materials, certificate,
refreshments and lunch.