Managing Performance & Individual Development (2 Days)
Maximise individual and team performance
| Location: | Hundith Hill, Cockermouth | The Auctioneer, Carlisle |
| Time: | 9.30am - 4.00pm | 9.30am - 4.00pm |
Target Audience
All those who have people management responsibilities and wish to maximise individual and team performance.
Learning Outcomes
At the end of the programme learners will:
- Know how to set clear performance expectations with individuals
- Know how to conduct a performance gap analysis with an individual
- Develop skills to handle everyday performance issues in a timely manner
- Practice key performance management skills in a variety of informal and formal situations
- Know how to lead a motivational performance review meeting with confidence that achieves agreement and commitment
Key Content - Day One
- Introductions, overview of two day programme
- Good practice in setting expectations
- Conducting a performance gap analysis
- Handling everyday performance issues
- Practical application of 5 feedback models
- Handling difficult conversations
- Discipline and grievance handling
Key Content - Day Two
- Benefits of performance review processes
- Preparing for development reviews
- Setting the tone, atmosphere and environment
- Planning the structure of the meeting
- Managing the development review meeting
- Setting SMART objectives
- Identifying and planning training and development
- Coaching and mentoring models
- Compiling a personal development plan
- Beyond the performance review meeting
- Summary, action planning, evaluation
“I have just attended a 2 day Managing Performance course which covered all my objectives and gave me some top tips that I was able to put into place as soon as I returned to work. You know you can rely on Julie’s common sense and easy to understand approach. Thank you Julie!”
Lynda Coid, Westfield Housing
Fee
£395 + VAT per delegate
Includes all materials, refreshments and lunch.
